Tems&Condition - Dwell Bell
Tems&Condition

Smoking prohibited
(Penalty 300€)

No parties or events
(Penalty 2000€)

Quite hours after 10pm

General Terms and Conditions (AGB) of BOSU GmbH

As of: March 2025
BOSU GmbH, FN 587756 y
Hörlgasse 5/2, 1090 Vienna, Austria

1. Scope

These General Terms and Conditions (AGB) apply to all rental agreements between BOSU GmbH (hereinafter referred to as “Landlord”) and tenants (hereinafter referred to as “Guests”) who book an accommodation for short- or medium-term use. By making a booking through our website or a booking platform, the guest agrees to these terms.

2. Rental Properties and Purpose

Accommodations are for residential use only. For medium-term stays (up to 6 months), the rental relationship is established solely as a secondary residence in accordance with § 1 para. 2 no. 3 MRG. Main residence registration is not permitted.

Notice on Registration Duty: In Austria, guests are legally required to register with the authorities for stays exceeding 3 days.
For stays longer than 2 months, additional obligations (e.g., secondary residence registration, residence permit) may apply.
Guests are solely responsible for complying with all applicable registration duties.

3. Booking and Payment
  • Bookings are made via our website or through booking platforms (e.g., Booking, Airbnb, etc.).
  • Payment methods include credit card (via Stripe) and bank transfer.
  • A booking is only considered binding upon written confirmation by BOSU GmbH.
4. Rental Period
  • Minimum stay: 2 nights.
  • For medium-term stays, the rental period may not exceed 6 months.
  • There is no automatic renewal — a new agreement must be arranged.
5. Check-in and Check-out
  • Check-in: 3:00 PM – 10:00 PM
  • Check-out: by 10:00 AM

Rental prices are charged per night or per month regardless of arrival time.

6. Included Services

The following are included in the rental price:

  • Electricity, water, heating
  • Bed linen, towels
  • Wi-Fi, TV
  • Final cleaning
  • Basic consumables (soap, shampoo, tea, coffee, etc.)

Not included: food, dental care items, laundry services.

7. Security Deposit
  • A security deposit is required before arrival. The amount depends on the specific accommodation.
  • The deposit covers damage, lost keys, or excessive cleaning.
  • It will be refunded within 14 business days after proper check-out.
8. Cancellation Policy
  • Free cancellation within 24 hours of booking.
  • Up to 7 days before arrival (counted backward from check-in at 3:00 PM): 50% refund
  • Less than 7 days before arrival or in case of no-show: 100% of the rental fee is charged
  • Additionally, a non-refundable administrative fee of €100 is charged for every cancellation.
  • Different cancellation rules may apply on booking platforms.
9. Medium-Term Payment Terms

For bookings longer than 30 nights, BOSU GmbH reserves the right to charge either the total rental amount upfront or allow monthly partial payments.
The specific payment plan will be confirmed upon booking.

10. Number of Guests

The maximum guest capacity per unit may not be exceeded. In case of violation, BOSU GmbH reserves the right to terminate the agreement without refund.

11. Pets

Pets are only allowed in selected apartments and only with prior approval. A fee of €20/month per pet applies. Pets must not roam in shared areas unattended.

12. Keys and Accessibility
  • All issued keys must be returned in full upon departure.
  • In case of loss or damage, lock replacement costs will be charged to the guest.
13. House Rules & Quiet Hours
  • No noise or music after 10:00 PM
  • Parties or events are strictly prohibited
  • Repeated violations may lead to immediate termination of the rental
14. Liability
  • Guests are liable for any damage caused during their stay.
  • Use of the property is at the guest’s own risk. BOSU GmbH assumes no liability for accidents, theft, or loss of personal items.
15. Jurisdiction and Governing Law

Jurisdiction is assigned to the competent district court in Vienna. Austrian law applies exclusively. The contract language is German.

16. Acceptance of Terms

By ticking the checkbox in the booking form, guests agree to these Terms and Conditions. The current version is available on the BOSU GmbH website.

17. Data Protection

Personal data is processed in accordance with the General Data Protection Regulation (GDPR). See our Privacy Policy on the website for details.

18. Right of Entry

The landlord or authorized personnel may enter the property with prior notice for maintenance, inspection, or emergencies.

19. Technical Equipment

All technical systems (Wi-Fi, electronics, safety features) must be used properly. Any tampering, misuse, or unauthorized alteration is strictly prohibited and subject to compensation.

 

 

BOSU GmbH
Hörlgasse 5/2, 1090 Vienna
FN 587756 y

EN
Our team will reach out to you as soon as possible.